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Office Technology

What Will I Learn?

As a student studying Office Technology at Heartland Community College, you will become familiar with the latest trends in office procedures including presentation of business communication, telecommunication, human relations, working with customers, keyboarding and document formatting, records management, machine transcription, and proofreading.

What Is The Occupational Outlook?

Office and administrative support occupations include the following areas:

  • Office and administrative support worker supervisors and managers
  • Secretaries and administrative assistants
  • General office clerks
  • Data entry and information processing workers
  • Desktop publishers

In the State of Illinois in 2006, the median annual salary was $23,808 for office clerks; $26,490 for secretaries; $28,025 for office and administrative support occupations; $33,504 for desktop publishers, and $43,984 for office administrators.1

What Are My Options?

The Certificate in Office Basics can be earned by completing 20 credit hours. This certificate prepares students to effectively work in office administration and support positions.



  1. Department of Employment Security, State of Illinois, Wage Data 2007, on the Internet at http://lmi.ides.state.il.us/PDFs/statewidewage_pub.pdf (visited June 21, 2007)